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Posts tagged “still working”

02Apr

Still here to help!

Posted By : Paul
blog, Sleeman & Hawken

What our customers say

Average Rating: 5.0 stars (based on 24 ratings)

Amazing Service

First of all I will say that the customer service here is superb

Bob Rae

Very Helpful

We use sleemans for lister and a few other manufacturers and all their staff are great guys and very helpful ordering is easy and using the online stock checker is so quick too great service thanks guys!!!

Graham Hunt

Very helpful and supportive

I have used the services of Sleeman and Hawken for many years now. I have always found them very helpful and supportive. On a number of occasions, they gave me the number of a marine engineering service who talked me through fitting a new liner for my Sabb 8HP diesel engine. They carry a great range of parts and delivery is very prompt every time. Kevin in the parts department is particularly helpful and courteous. He is also extremely knowledgeable.

Brian Lecky

Excellent service

Excellent service, speedy and efficient, great product

Sarah Medwin

Love the new site

Love the new site and easy to use to check stock availability staff is all great and very helpful 10/10

Graham Hunt

Easily check stock levels

“Check stock” As always very useful, now in the case of spare parts that have oversize you can see, too.

Veronica

Fantastic product knowledge

Sleeman & Hawken are now the custodians of Lister Petter power equipment and have done excellent job of restoring faith in such a long established brand in UK industry. Keith and the team provide excellent service underpinned with fantastic product knowledge.

Martin Ashworth - Winget Ltd

Very knowledgeable with their Lister spares

We have dealt with Sleeman & Hawken for many years, they are very knowledgeable with their Lister spares. Goods are despatched same day and received next day.

Anonymous

Very interesting and operative.

Luciano Jaramillo Duran

Fantastic team

I have dealt with Sleeman & Hawken for a number of years as a customer and a consultant. Excellent customer service and an excellent supply of parts. Fantastic team.

Darren Salter

Very helpful

Working with them since 2018, very good team, and very helpful even giving them too many headaches, I believe they do their best.

Erhan Kalkan

This is amazing

I received the package that I ordered. This is amazing. Thank you guys. Regards to all. From. Alaska USA

Antonio Delmonte

Blown away by their desire

I was referred to these Gents by Lister as I was looking for some assistance with my 1973 SR3. Not much in the way of Documentation or support out here on the East Coast of Canada (Nova Scotia). These gentlemen were FANTASTIC and I was blown away by their desire and willingness to help! If I were closer, I’d be happy to buy a new gen set and engines from them! AAA+++ Top Notch!

Jeff Anthony

Above and beyond the call of duty!

I have had several occasions to purchase parts from Keith, Graham and the team. On each occasion, my requests were responded to in a pleasant and timely manner. My last purchase was delivered with a long hand written letter including instructions and diagrams to help me with the installation. Above and beyond the call of duty! The parts for my heritage vessel are hard to find here on Vancouver Island, in the Pacific Ocean off the west coast of Canada, so I’m happy to have found this reliable and helpful source!

Carl Barstead

Excellent Service and quick expedition

Martin

They got back same day

Was looking for parts for a lister petter marine engine. Gave up hope of sourcing parts in Ireland. One email detailing what I wanted. They got back same day. And shipped same day.

Commercial Fisher

Nothing short of spectacular

My recent experience with Sleeman & Hawken was nothing short of spectacular. I’m only purchasing (3) items but I have been treated as though I’m making a much larger purchase or that I’m a major distributor of your products! The help that I have received from all of you is quite rare in this day and age. The response time on the email requests for the parts that I needed is outstanding to say the least. And then the follow-up with the shipping of those parts was extremely helpful. Sleeman & Hawken is hopefully here to stay to aid in the distribution of and be there for the support of the parts for these wonderful generators!

Jeff Gravel

Excellent service

Required a generator oil pressure switch, placed the order online, received confirmation of the order, and the part was delivered within a couple of days. excellent service.

John Mcleod

Customer Service, Quality, Selection

Thank you. Excellent service as usual.

Excellent customer service

The staff member was very courteous and helpful

Quality Service

Allison was amazing! 🙂

Excellent Knowledge

I was looking for an old manifold for Lister. Keith helped me big time Very professional with high service quality Thank you

Extremely helpful

Lovely speaking to Keith …helpful.polite, informative and efficient. Thank you

Customer Service

Always very helpful and knowledgeable thanks

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